Refund policy

How to Start a Return or Exchange

To initiate a return or exchange, please email us at care@barrebee.com within 14 days of delivery.

Include:

  • Your order number
  • The item(s) you’d like to return or exchange
  • The reason for the return

If your request meets our return eligibility requirements, we’ll reply with next steps.

Please note: customers are responsible for return shipping costs. We do not provide prepaid return shipping labels.

Once approved, securely package the item(s) in their original packaging and ship them back using a carrier of your choice.

After we receive and inspect the returned item(s) and confirm they are in sellable condition, your refund or exchange will be processed within 5 business days.

Return, Exchange & Refund Policy

At BarreBee, we want you to feel confident in every purchase. If something isn’t quite right, we’re here to help.

We accept returns and exchanges within 14 days of delivery, provided the following conditions are met:

Eligibility Requirements

  • Items must be unused, unworn, and in sellable condition
  • All items must be returned in their original packaging
  • Proof of purchase is required (order confirmation or receipt)

Product-Specific Guidelines

  • Socks: Must be unworn, undamaged, in original packaging and returned with original tags attached
  • Apparel: Must be unwashed, unworn, undamaged, and returned with original tags attached

Important Notes

  • Return shipping costs are the responsibility of the customer
  • Original shipping charges are non-refundable
  • Refunds or exchanges are processed within 5 business days after inspection
  • Items purchased through third-party retailers must be returned through the original retailer

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, we sincerely apologize.

Please contact us at care@barrebee.com within 14 days of delivery and include:

  • Your order number
  • A brief description of the issue
  • Photos of the item(s)

We’ll make it right as quickly as possible.

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